What to do if Your Rental Application is Denied

When you’re looking to rent an apartment one of the most daunting parts can be filling out the rental application and then waiting for it to be approved. When your worst fears come true and your application is denied, what should you do? A denied rental application isn’t the end of the world and it doesn’t mean you can’t rent an apartment. Here are some steps to take if your application gets denied when trying to rent an apartment.

Find Out Why You Were Denied 

If your application was denied it was because you didn’t meet one of the criteria necessary to rent the apartment. Your leasing agent can tell you why the application was denied. Some common reasons for a denied application are: 

  • Not meeting the income requirements 
  • Not having adequate or existing credit
  • Having poor rental history 
  • Not filling out the forms properly 

If one of these things is the reason you were denied it is still possible to rent an apartment, but it will take a little more work on your part. 

If You Don’t Meet Income Requirements 

When renting an apartment you must meet a certain income requirement, meaning your income is a set amount of times more than your rent. This ensures the person renting to you that you can afford to pay your rent. If your income falls short of that requirement, we offer the option to pay your lease in full to be able to rent. You could find a roommate to split rent with or even look at a lower-priced unit. 

If You Don’t Have Adequate Credit or You Have No Credit 

Some people have poor credit but are working to fix it, and others have no credit at all. Having poor or no credit doesn’t mean you’re out of luck when renting an apartment. Ask your leasing office how you can still get an approved application. Sometimes it’s as simple as paying an extra deposit or having a guarantor on your lease. 

If You Have Poor Rental History 

Having poor rental history is a big red flag when renting an apartment, but it doesn’t mean you can’t rent at all. You may have to pay an extra deposit, do some extra paperwork or have someone with good rental history on your lease. Talk with a leasing agent to find out your options, and make sure when you do rent you are paying rent on time and being a good tenant to build a good rental history.

If You Filled Out the Forms Incorrectly 

If you’re an inexperienced renter, you might be confused by the forms and what is required of you. Improperly filled out forms is not the reason you want to be denied a lease on an apartment. If you have questions when filling out the form, talk with your leasing agent. They are happy to help you. 

To avoid having your rental application denied, it is best to be honest about your budget, situation and questions. Leasing agents want to get you into a new home and they hate having to deny your rental application just as much as you do. Read over all the rental criteria before applying and make sure you have all your questions answered before submitting the application. 


At South Pointe Apartments & Homes we know everyone’s home needs are different and that’s why we offer six apartment floor plans in both one and two bedrooms as well as seven house floor plans all with three bedrooms. With that many floor plans there’s bound to be one that fits you and your needs. Plus, no matter which one you choose you’ll be in a welcoming community that offers great amenities, professionally landscaped grounds and great neighbors. Give us a call today to find out more, 251-971-3800!

What Our Residents Have To Say

My boyfriend and I applied for a South Pointe home in the Summer of 2020. Turns out, someone applied for the same house about 30 minutes ahead of us! Sarah and the office staff were very helpful, and processed our application and put it down on the next available house. Me and my boyfriend LOVE the house we live in. We have lived here since August, and have not had a single issue. The houses and neighborhood are both really quiet and kept so clean! I love not having to cut my own grass! They are also pet friendly (which is hard to find). They even plan fun and safe events for neighbors to come together (while practicing social distancing), and enjoy the neighborhood. I can’t wait for it to warm back up so we can enjoy the pool and other great things offered while living here. We plan to stay here for quite some time!

Brelyn James
South Pointe Resident, Google Review

I promised my roommate if we made it through hurricane Sally and got everything back to normal, I’d 5-star this place. The constant updates when there was news, the free meals, and quick clean up . Really this would have been a nightmare without this team. I will never forget their kindness.

Tiger Waffle
South Pointe Resident, Google Review

Moved to Foley about 7 months ago and decided to lease a house at South Point Apartments & Homes. My husband and I couldn’t be happier with our choice. The office staff and maintenance crew are excellent! The location is WONDERFUL! Far enough from the beach to escape that traffic yet just a 15 – 20 minute drive when the ocean ” calls “.After owning for most of our life it’s wonderful to not have any upkeep or yard maintenance as it’s all provided. The saltwater pool, nice clubhouse, dog park and wooded areas all provide nice amenities that are well cared for.

Kate Upchurch
South Pointe Resident, Google Review

I have lived here at South Pointe apartments for almost 3 years. It is the best community and apartment complex I have ever lived in. Not only is it quiet, you are surrounded by trees and other beautiful landscapes. Maintenance is friendly, quick and I trust them to be in my place when I am not. The office is courteous and very helpful (they also love to spoil your pups with treats anytime they see them!) I’m very excited to renew my lease for the fourth time since moving to the area. You won’t find the charm and seclusion in any other complex in Foley.

Janelle Schocke
South Pointe Resident, Google Review

I am beyond impressed with my experience living in the South Pointe Apartment Home community! The ladies in the office go above and beyond in making sure tenants are comfortable and satisfied with their homes. The genuine care and understanding of the staff is something I have never experienced while living in previous apartments. Not to mention the exceptionally well-kept property; from the luscious green grass and the beautiful trees that create the perfect amount of sunshine and shade. The community amenities are spectacular as well; the olympic size saltwater pool, the grassy green fenced in dog park, multiple sidewalks, the well-kept fitness center and even a community garden. To top it off, all the neighbors I have met have been extremely friendly and kind, which is just icing on the cake. South Pointe Apartments stand apart from other apartments in the area; from the beautiful landscape and calm serenity, to the superb amenities and the friendly, caring staff always willing to help. I recommend South Pointe Apartments to anyone looking for a place that they can truly call home.

South Pointe Resident, Google Review